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Ishmael Ahmad II has a diverse work experience spanning from 2017 to the present. Ishmael began their career as a Project Manager at Tropic Isle Living from December 2017 to July 2019. Following that, they worked at Enterprise, where they held multiple roles, including Flagship Management Trainee, Management Assistant, and Station Manager from July 2019 to June 2021. Ishmael then joined Paychex as a Business Consultant from June 2021 to April 2022. Currently, they are employed at Outreach as a Customer Success Advisor since April 2022, and they are expected to transition into the role of Customer Success Manager in February 2023. Throughout their career, Ishmael has demonstrated exceptional sales skills, consistently meeting and exceeding revenue quotas.

Ishmael Ahmad II received a Bachelor's degree in Biological Sciences from Georgia State University, which they attended from 2015 to 2017. Prior to that, they briefly attended Howard University from 2013 to 2015, although no degree or field of study information was provided for this period. Before their time at Howard University, Ishmael attended Rockdale Magnet School for Science & Technology from 2009 to 2013, but again, no degree or field of study details were given.

In addition to their formal education, Ishmael Ahmad II obtained a certification as a Certified Administrator from Outreach in February 2023.