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Robby Smith is a seasoned professional with extensive experience in sales and customer service, currently serving as a Territory Sales Manager at Outokumpu since December 2020. In this role, Robby excels in data analysis for strategic initiatives, drives CRM competence, and enhances customer satisfaction through systematic surveys and digital tool presentations. Robby's previous positions include Inside Sales Representative and Business Analyst at Outokumpu, Outside Sales Representative at Chancellor, INC., and Outside Territory Manager at thyssenkrupp Engineered Plastics, showcasing a strong background in sales processes and customer relationship management. Educational credentials include a Bachelor's of Science in Business Administration with a focus on Management from The University of Southern Mississippi.