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Heather Osburn has a diverse work experience in marketing and media planning. From 2014-present, they worked as a Marketing Manager at OUTFRONT Media. Prior to that, they worked at the Orlando Sentinel from 2010-2013 as a Circulation Marketing Specialist, where they collaborated with various departments on strategic initiatives and presented plans to the executive team. From 1998-2009, they held multiple roles at the Orlando Sentinel, including Marketing Media Planner and Creative Services Production Coordinator. In these roles, they managed media plans and buys, media resources, budgets, and creative production for various promotional materials.

Heather Osburn obtained a Bachelor of Arts (B.A.) degree in Communication and Media Studies from the University of Central Florida, completing their studies from 1992 to 1996. In addition to their degree, they also hold two additional certifications. In December 2020, they became Edge Academy Certified in Marketing Foundations from The Trade Desk. Earlier in November 2020, they obtained the Culture Insight Specialist certification from Advertising Week.