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James Clegg

Service Delivery Manager at Our Learning Cloud

James Clegg is a seasoned IT professional with extensive experience in service delivery and support roles across various organizations. Currently serving as a Service Delivery Manager at Our Learning Cloud since February 2023, James previously held multiple positions at AIA Australia from September 2017 to February 2023, including IT Service Operations Manager, Incident and Problem Manager, and Senior End User Support Engineer. Earlier career experiences include roles as a Technology Support Engineer at Informa Australia, where event technology support was essential, and as a Deskside Engineer at Accenture, providing second-line support. Additional positions include Network Support Engineer at LBM, Data Centre Engineer at UKFast, and IT Support Technician at WhiteStar Computing LTD, showcasing a strong background in IT support and operations management. James began the career journey with a temporary role as a Sales/Helpdesk Technician at PC World Business. Education was completed at Counthill Secondary School.

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