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Fay Knight is an experienced professional in healthcare management and patient experience, currently serving as a Contract and Compliance Officer at Our Health Partnership since September 2022. Prior experience includes the role of Patient Experience Manager at Spire Healthcare Group plc, where responsibilities involved complaints handling and customer assistance. Fay's extensive background also encompasses positions as Practice Business Manager at Greenridge Primary Care Centre, Practice Manager at Blossomfield Surgery, Medical Secretary at Larwood Health Centre, and Receptionist/Telephonist at The Welbeck Estates Company Limited. Fay holds an Associate's Degree in Healthcare Management from the University of Worcester and an AMSPAR Diploma in Practice Management, General Practice from Solihull College of Further Education. Graduate education is supported by a High School diploma from Valley Comprehensive School.