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Andrew Sureshkumar, holding an MBA and MSc in International Business, has demonstrated extensive expertise in IT support and customer success across various roles in multiple companies. Currently serving as Onboarding Manager and Product Consultant at Ottimate, Andrew has significantly improved client engagement with Spend Management, driving card usage from $1M to $2.5M in monthly transactions. Prior roles include Senior Systems Administrator at Inline Computer Support Inc., Service Manager at Umbrella IT Services, and Service Delivery Manager at SAV Technology, where Andrew successfully led teams, managed IT projects, and ensured high client satisfaction levels. Andrew's technical acumen is complemented by a solid educational foundation in finance and computer engineering.