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Federica Desirello is a Microsoft Dynamics CRM Business Applications Project Manager at porini since January 2017, specializing in project management for Microsoft solutions, including Dynamics 365 CRM and data integration for various industries. Previous experience includes serving as a Marketing CRM Specialist at Rollon SpA from January 2012 to January 2017, focusing on CRM implementation, market analysis, and strategy development. Federica began their career as an Associate Store Manager at Golden Point in 2009. Educational qualifications include a Master in Big Data and Social CRM from Il Sole 24 Ore Business School and a degree in Marketing Management from Università degli Studi di Milano-Bicocca, complemented by a Laurea triennale in Marketing, Comunicazione Aziendale e Mercati Internazionali from the same institution.