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Andrew Antonellis

Product Support Engineer at Otter.ai

Andrew Antonellis has a diverse work experience spanning various industries. Andrew currently works as a Product Support Engineer at Otter.ai, a position they have held since 2022. Andrew has previous experience in the coffee industry, where they worked as a Barista at urban COFFEE lounge from 2016 to 2022, and as an Assistant Café Manager from 2017 to 2018. Andrew has also worked in the technology sector, serving as a Technical Support Specialist at Zipwhip from 2020 to 2022, and at Koverse, Inc. from 2018 to 2020. Andrew's earlier experience includes working as an IT Specialist at the University of Washington from 2013 to 2016, and as an Undergraduate Admissions Front Desk Assistant from 2012 to 2013. Andrew has also worked as a Produce Clerk at Uwajimaya in 2010, and as a YouthForce Team Member at the Boys and Girls Club of King County from 2009 to 2010. Throughout their career, Andrew has gained expertise in customer support, technical troubleshooting, system administration, and training and education.

Andrew Antonellis attended the University of Washington from 2009 to 2015, where they obtained a Bachelor's Degree in International/Global Studies. In addition to their degree, Andrew has also earned several certifications. Andrew completed courses in JIRA Software: Advanced Administration, Jira: Basic Administration, Learning Jira Software, all from LinkedIn, in May 2021. Furthermore, they obtained a certification in Database Administration from the University of Washington in August 2012.

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