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Austin Williams has a diverse background in the aviation industry, currently working as an AOCC Specialist at Ottawa International Airport Authority. With previous experience as a Flight Dispatcher at International Pilot Academy and Customer Service Supervisor at Strategic Aviation Holdings Ltd., Austin has also held various roles at WestJet, including Operations Lead, Communications Coordinator, and Customer Service Representative. Austin obtained a Diploma of Education in Commercial Aviation Management from Algonquin College of Applied Arts and Technology.