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Lori Jordan, BSN, RN, PACS, CHPN, serves as the Senior Patient Experience Liaison - Rare Disease at Otsuka Pharmaceutical Companies (U.S.) since 2021, managing field reimbursement across four Southwest states and providing educational resources to patients and caregivers. Prior experience includes roles such as Triage Team Administrator at Health Essentials | Remita Health | Bristol Hospice, Nurse Educator at Amerisource Bergen - Lash Group, and Triage Team Lead at Hospice of Arizona, where Lori contributed to team management and healthcare delivery. An educational background in Registered Nursing was obtained from Grand Canyon University.