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Laura B. is currently the Global PR Manager at OTRS Group. Prior to this role, Laura worked as an Account Manager at Oseon. Laura's experience includes developing and implementing PR and communication strategies, team leadership, and content creation. Laura also has experience in marketing, social media management, and event planning from their previous roles at Peter and Erl's Irish Pub. Laura B. holds a Master of Arts in Modern languages, cultures and business from Justus Liebig University Giessen.