Hafiz Shafiq Ur Rehman Rana

Service Engineer at OTRS Group

Hafiz Shafiq ur Rehman Rana has experience working as a Service Engineer at OTRS Group and previously as a Software Engineer at i2c Inc. In these roles, Hafiz provided technical support services to internal and external clients, analyzed root causes of reported issues, and communicated with notable financial institutions. Hafiz also has experience as a Teacher Assistant at Punjab University College of Information Technology and as an Assistant Publicity Head at PUCIT - ACM Student Chapter. Currently pursuing a Master's degree in Computer Science at the University of Paderborn, Hafiz holds a Bachelor's degree in Software Engineering from Punjab University College of Information Technology and has a background in various programming languages and database management.

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