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The Specialist Team at OTP Bank Albania is comprised of diverse experts who ensure the efficient functioning and security of various banking processes. This team includes specialists in loan administration, digital channels, trade finance, cash management, product management, contract management, quality service, and payment security. Their responsibilities encompass managing electronic payments, handling chargebacks, overseeing loan processes, enhancing digital banking offerings, and ensuring the security and compliance of financial transactions. Together, they utilize their expertise to support the bank's mission of providing innovative and high-quality financial services.