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The Head of Departments team at OTP Bank Albania is a collective of senior leaders responsible for strategically guiding and overseeing various specialized sectors within the bank. Each member ensures their respective domain aligns with the company’s mission of providing exceptional financial services through innovation, while driving growth and development for both the institution and its clients. Their collaborative efforts focus on optimizing product offerings, maintaining robust financial operations, enhancing customer experiences, and sustaining regulatory compliance, thereby contributing significantly to the bank's vision of being a market leader in quality and service.