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Ilda Jongari is a seasoned professional currently serving as a Specialist in the Credit Control and Monitoring Department at OTP Bank Albania since March 2019, where prior roles included Customer Relations Manager and Executive Assistant. In a previous position as Office Manager at CENTURY 21 Albania® from December 2018 to March 2019, Ilda showcased strong organizational skills. Educational credentials include an MSc in Policies and Governance in Europe and an MA in European Economic Studies, both from the University of Tirana, as well as a Bachelor of Business Administration in Business Administration and Management from the same institution.