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Filipa Laureano currently serves as a Customer Support Agent at Otonomee since May 2023. Previously, Filipa held positions as an Office Assistant and Translator at Golden Gai Ci - Mediação e Investimento Imobiliário Lda from September 2021 to August 2022, supporting property management and handling a range of administrative tasks. Filipa also worked as an Office Assistant and Translator at SCasal - Law Firm, assisting with residency processes for emigrants from March 2021 to August 2021. Additionally, Filipa contributed to the Alcobaça Tourism Office as a Translator of tourism documents from February 2020 to July 2020. An academic background includes degrees in Chinese/Portuguese Translation and Interpretation from the Polytechnic of Leiria, Macao Polytechnic University, and Beijing Language and Culture University, completed between 2016 and 2020.