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Soek Mooi Chng is an experienced customer service and logistics professional with a diverse background in supply chain management. Currently serving as the Customer Service Manager at Oterra since June 2021, Soek Mooi Chng has previously held key positions, including Regional Hub Transport Manager at Givaudan, Supply Chain Management Manager at Eli Lilly, and Lead in Order to Cash at Lynas Malaysia. With a robust track record in improving operational efficiency, establishing processes, and managing cross-functional teams, Soek Mooi Chng has successfully implemented various systems and strategies that led to significant cost savings and enhanced service delivery. Academic qualifications include an MBA from RMIT University and a Bachelor's degree in Economics from the University of Adelaide.