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Debra Hatfield currently serves as a Technical Customer Success Manager at OTAVA® since August 2024, focusing on enhancing customer experiences and addressing complex Cyber Security and Compliance challenges. Prior to this role, Debra worked as a Strategic Solutions Specialist at InterVision Systems from October 2018 to September 2024, and held positions in Corporate Marketing at Interactive Intelligence from October 2012 to October 2018, as well as Sales Development at Aptean FKA Consona from July 2007 to August 2012. Debra is an alumna of ISU.