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Kaisu Auer is an experienced professional in the retail sector, currently serving as the Division Manager at Osuuskauppa Arina since May 2007, where responsibilities include overseeing field support services and eCommerce. Previous roles within Osuuskauppa Arina include Concept Manager and store-level positions, emphasizing team dynamics and continuous learning. Prior to this, Kaisu held positions at Lidl as a Store Manager, and at Logate Ltd and Eka Chemicals in project and purchasing roles, respectively. Kaisu's career began at McDonald's, where initial experiences shaped a commitment to customer service and teamwork. Kaisu holds a Master's degree in International Business from the University of Oulu and a Bachelor's degree from Oulu University of Applied Sciences.