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Jeon HeeSung has several years of work experience in technical support, FAE, sales leadership, customer service management, and field services engineering. Their most recent position is as the Head of Technical Support Department at Osstem since November 2020. Prior to that, they worked as an FAE at DRTECH Corporation from 2015 to 2017. They also served as a Sales Department Leader at Hanjin Chemical Co., Ltd. from 2013 to 2015, a CS Manager at Rayence Inc. from 2012 to 2013, and a Field Services Engineer at gehealthcare from 2002 to 2009.

Jeon HeeSung completed a Bachelor's degree in Electronic from Gachon University from 1998 to 2001. Jeon then pursued further education and obtained a Master's degree in Business Administration (MBA) from Nankai University from 2009 to 2011. In 2006 and 2007, they also participated in an Advanced Business Chinese Language Program at Tianjin University.