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Adam Wright is an experienced management professional with a diverse background in customer experience, workforce management, and operational efficiency across various sectors. Currently serving as the Manager of OSPRI Support and Customer Experience at OSPRI since February 2022, Adam previously held the position of Workforce Manager at the Ministry of Business, Innovation and Employment, where a successful transformation led to record service levels. Adam's career includes roles as a LPG Project Analyst and Workforce Optimisation Analyst at Contact Energy Ltd, as well as leadership positions at Mighty River Power and Premier Insulation. Adam began career development at Westpac New Zealand Limited, progressing from a Teller to Deputy Branch Manager. Adam holds a Bachelor of Arts in Economics and Linguistics from Massey University.