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Michelle Berrios has a diverse work experience. Michelle began their career in 2006 as an Executive Assistant/Accounts Payable/Accounts Receivable at GREYHAWK Construction Consultants. In 2009, they became the Owner of Michelle Makes Cakes Inc. In 2010, they took on the role of General Manager/Lead Decorator at Buttercooky Bakery. In 2017, they became the Operations Manager, Bakery & Pastry at FreshDirect. Most recently, in 2022, they started their role as Executive Operations Coordinator at Orwashers Bakery.

Michelle Berrios obtained their Bachelor of Science in Management, Marketing, and Fine Art-Drawing from Binghamton University School of Management between 2004 and 2008. Michelle then earned a Certificate in Baking and Pastry Arts from the Institute of Culinary Education in 2009. From 2012 to 2013, Michelle attended Nassau Community College, studying Applied Mathematics. Michelle then continued their studies in Applied Mathematics at Queens College until 2016. Michelle has also obtained a number of certifications from LinkedIn, including Confronting Bias: Thriving Across Our Differences, Lean Six Sigma: Analyze, Improve, and Control Tools, Lean Six Sigma: Define and Measure Tools, Project Management Simplified, Strategic Planning Foundations, Time Management for Busy People, Managing and Analyzing Data in Excel (Office 365/Excel 2019), Six Sigma Foundations, Decision-Making in High-Stress Situations, Holding Your Team Accountable, Leadership Foundations: Leadership Styles and Models, Leading Effectively, Operational Excellence Foundations, The Leader’s Guide to Mindfulness (getAbstract Summary), Managing Stress for Positive Change, Become a Senior Manager, Coaching for Results, Leading Your Team Through Change, Balancing Multiple Roles as a Leader, and Lean Six Sigma Foundations.