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Sheena (Charles) Serafin has an extensive work experience in the beauty industry. Sheena began their career at L'Oréal, where they held various roles including Chemist, Quality Supervisor, Supervisor-Process Engineer, Development Manager, and Senior Manager of Development. At L'Oréal, they were responsible for managing teams, developing timelines, and facilitating the launch of new products for Lancôme Makeup and Ralph Lauren Skincare & Fragrance. Sheena then joined Shiseido as an Executive Director, where they oversaw the New Product Development Project Management for bareMinerals, Buxom, Tory Burch fragrances, and Laura Mercier. In their most recent role at Orveon Global, they served as the Vice President of New Product Development for bareMinerals, Laura Mercier, and Buxom. Sheena (Charles) Serafin's work experience reflects their expertise in project management, development, and leadership in the beauty industry.

Sheena (Charles) Serafin pursued their education in the field of chemical engineering. From 2002 to 2006, they attended Manhattan College, where they obtained a Bachelor of Science degree in Chemical Engineering. Sheena continued their studies at the same college and completed their Master of Science in Chemical Engineering from 2006 to 2007.