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Charlotte Smith has extensive experience in the cosmetics industry. Charlotte started their career in 2003 as a Junior Buyer in Cosmetics at QVC and worked there until 2008. Charlotte then joined Brandalley as a Beauty Buyer from 2008 to 2010. After that, they moved on to bareMinerals and worked as a Channel Marketing Manager for QVC Europe from 2010 to 2013. Charlotte then joined Shiseido as a Senior Sales & Marketing Manager for bareMinerals, QVC Europe, where they worked from 2013 to 2019. In 2019, they joined Nails Inc as a Senior Sales Account Manager, and in 2020, they returned to Shiseido as a National Account Manager for bareMinerals & Designer Fragrance UK & Ireland. Most recently, they have been working at Orveon Global as a National Account Manager for Laura Mercier & bareMinerals since 2022.

Charlotte Smith attended Blackpool and The Fylde College from 1995 to 1997, where they earned a BTEC National Diploma in Communication and Media Studies. Following that, from 1997 to 1998, they pursued a BTEC Foundation Diploma in Art and Design at the same institution. In 1998, Charlotte Smith enrolled at The University of Huddersfield and completed their Bachelor of Arts (BA) degree in Surface Pattern Design in 2001.