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Terri started at Centra, a health system in the Lynchburg area, as a programmer and analyst. Later roles included team leader revenue cycle, team leader web development, and manager of applications services. Her final role at Centra was as the director for systems and programming. After a couple of years as a consultant she went to Inova Health System as the assistant vice president for project portfolio management. She joined OrthoVirginia in 2017.

Terri has a bachelor of science in computer science from Lynchburg College and a masters of information technology from Virginia Tech.