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Douglas G. is a seasoned professional with extensive experience in information technology and product support. Currently serving as a Senior Product Support Engineer at Orthoscan Inc. since March 2022, Douglas has also been an Information Technology Instructor at St. Clair County Community College since September 2013, where responsibilities include teaching IT tools and evaluating student performance. Previous roles include Web Developer and IT Analyst at Contract Web Work, where Douglas provided technical support, customized software solutions, and web development services. Additional experience includes a position as Technical Services and Trainer at Deloitte Digital, supporting the Michigan Department of Human Services, and serving as IT Helpdesk Team Lead at Wolters Kluwer. Douglas holds a Master's degree in Information Technology from Southern New Hampshire University and various certifications, including Microsoft certifications in Active Directory and Server.