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Sheyla Custódio Da Silva Steinmetz is an experienced IT Portfolio Manager, Scrum Master, and Agile Coach currently employed at ORR Protection since March 2022, while also serving as a Product Manager at modMD since June 2022. Previously, Sheyla held the position of Project Portfolio Manager at The HEINEKEN Company from October 2017 to April 2022 and served as Senior Project Manager focused on the Trade Area. Other roles include Project Manager at BeeCloud and Project Manager at Sonda IT, where responsibilities entailed software development, CRM consulting, and project management for ABInbev. Early career experience includes quality analysis at IBM Brasil and various project management roles, complemented by academic roles as an English teacher and academic consultant. Sheyla holds a Bachelor of Technology in System Development and Analysis from the University of São Paulo, a Postgraduate degree in Project Management from Universidade Católica Dom Bosco, and a Bachelor's degree in International Business from Pontifícia Universidade Católica de Campinas.