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Hema V. has a diverse work experience in the technology industry. Hema started their career at Accenture as a Network Support Analyst from December 2004 to December 2009. Hema then joined Ceridian as a Major Incident Manager from December 2009 to December 2012, and later became a Release and Defect Manager from December 2012 to December 2015. Hema V. then joined Orion Health as an Incident and Problem Manager from December 2015 to January 2022. Hema then took on the role of IT Service Delivery Manager from January 2022 to September 2022, and currently serves as a Senior Privacy Lead since October 2022. Overall, Hema V. has demonstrated their expertise and leadership in privacy and service delivery throughout their career.

Hema V. completed their Master's degree in Business Administration and Management, with a focus on General Business Administration, at the Management College of South Africa (MANCOSA) from 2012 to 2014. Prior to that, they obtained a Bachelor's degree in Computer Science and Information Systems from the University of South Africa/Universiteit van Suid-Afrika, which they completed from 2000 to 2003.

In addition to their formal education, Hema V. has also obtained several certifications. Hema achieved the Certified ScrumMaster (CSM) certification from the Scrum Alliance in December 2020. In May 2020, they obtained the ITIL 4 Foundation CPD certification from AXELOS Global Best Practice. Hema V. also holds the Certified Information Privacy Professional/Canada (CIPP/C) certification from the International Association of Privacy Professionals, which they obtained in December 2017. Additionally, they obtained the ITIL V3 certification from AXELOS Global Best Practice in March 2015. Hema V.'s earliest certification is the Cisco Certified Network Associate (CCNA) from Datamatics Inc., although the specific month and year of accomplishment are not provided.