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Rhyan Collins is an experienced IT professional currently serving as an IT Engineer at Orion Group, managing a range of technical support and project development functions in desktop, infrastructure, cybersecurity, and network support. Previously, Rhyan worked at Capgemini for nearly eleven years in roles such as Application Support Analyst, Infrastructure Engineer, and Program Management Office Analyst, contributing to enterprise monitoring applications, Wintel support, and financial project management. Rhyan possesses extensive knowledge of various key applications and operating systems, with expertise in migration efforts, automation, and service management reporting. Rhyan's educational background includes an undergraduate degree in Business Management and Accounting from The Open University, complemented by experience in customer service and team management at Capita.