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April Serna is currently working at Origina as a Customer Success Manager, bringing their expertise from their previous roles as a Customer Success Administrator at the same company and as a Closing Expert at Better.com. Prior to that, April worked at Bank of America for several years, holding positions such as AVP; Operations Team Lead and Officer; Proficiency Coach. With their background in operations management and customer service, April is a valuable asset in driving customer success and operational efficiency.