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Suvarna G. currently serves as the Process Owner for Billing & Accounts at Origin Energy, where responsibilities include defining billing strategies, monitoring revenue risk, and driving process improvements. With a robust background in various roles such as Senior Business Analyst and Innovation Lead, Suvarna has demonstrated expertise in data analysis, project management, and operational efficiency across business solutions. Notable achievements include significant reductions in billing errors and improvements in call quality metrics within the retail sector. Prior experience includes key positions at McDonald's and Absa, complemented by a Bachelor of Commerce in Accounting and Finance, a Diploma in Financial Planning, and a Management Development Program certification.