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Monika Pietrzykowski has extensive experience in customer service and merchandise management, currently serving as Customer Service Supervisor at Orica since May 2019, following roles as Senior Customer Service Representative and Customer Service Representative. Previously, Monika worked as a Buying Assistant and Design & Buying Assistant at Billini Shoes from February 2016 to August 2018, and as a Merchandise Assistant at Sunshades Eyewear from May 2014 to February 2016. Monika's expertise includes order management, vendor communication, and ensuring timely deliveries, while maintaining accurate tracking and costing files. Monika holds a Certificate 3 in Business from the Australian College of Commerce & Management, completed in 2011.