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Thomas Otten has extensive experience in customer service and technical support, currently serving as the Head of Customer Service and a Project Manager at Orgadata AG since 2015. Prior to this, Thomas held various roles at Orgadata AG, including Product Management and Technical Support Engineer from 2011 to 2014. Thomas's career includes serving as the Kaufmännischer Leiter at ME Surwold and Group Commercial Manager at BKF A. Fleuren GmbH from 2008 to 2010. Thomas's academic background includes a degree in Business Administration from the Verwaltungs und Wirtschaftsakademie Oldenburg, completed part-time between 2007 and 2009, and earlier experience as Leiter Arbeitsvorbeitung at BKF A. Fleuren GmbH from 1999 to 2008.