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Shayna Kasanowski has extensive experience in customer service and sales management, currently serving as Customer Service Manager and Sales Coordinator at ORCO Block & Hardscape since March 2017. Kasanowski is Allan Block certified with a solid background in hardscape knowledge, dispatch, and accounts payable. Previous roles include Supervisor at Bath & Body Works, where focus was on training and enhancing customer experience, and Assistant Store Manager at American Eagle Outfitters, emphasizing recruitment, team development, and sales analysis. Earlier, Kasanowski worked as Lands' End Department Lead at Sears Holdings Corporation, overseeing department management and customer engagement. Educational achievements include a brief stint at the Art Institute of Minnesota and a high school diploma from Minneapolis South High School.