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Katie Rusher has extensive experience in customer service, currently serving as a Customer Service Administrator at Hachette Book Group since January 2019 and at Orchid Cellmark since July 2017. Previously, Katie worked as a Temporary Shop Assistant at Game Retail Ltd., where responsibilities included maintaining the shop floor's tidiness, engaging with customers, and operating tills during busy shifts. Katie's educational background includes a degree from De Montfort University from 2014 to 2017 and attendance at Didcot Girls School and Didcot Sixth Form College from 2011 to 2014.