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Imran Asghar is a professional with extensive experience in customer care and technical support. Currently serving as a Customer Care Tier I at ORBCOMM since July 2022, Imran previously held the position of Senior Technical Support Executive at Tech Mahindra from November 2018 to April 2021, focusing on resolving issues for VERIZON customers. Imran also worked as a Senior Sales Executive at Techleap Systems Inc from March 2016 to November 2019, where the role involved persuading businesses without websites to create an online presence. Earlier experience includes serving as a Quality Analyst at Vertex Customer Management India Private Limited from March 2014 to June 2015, providing feedback to agents for campaign quality improvement. Imran holds a B.Com degree in International Business/Trade/Commerce from Sam British (2013-2016) and an intermediate degree in Business/Commerce from St. George's College (2007-2009).