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Sophia Petrocelli is a seasoned professional with extensive experience in sales and operations management, currently serving as the Regional Sales & Operations Manager for Orangetheory Fitness since January 2020, overseeing the Long Island City and Brooklyn-Williamsburg studios. Prior to this role, Sophia gained valuable insights in the hospitality industry as a Studio Manager at The Counter Custom Burgers and has held positions as a server in various establishments, excelling in customer service and upselling techniques. Previous financial experience includes working as a Financial Service Associate at CAP COM Federal Credit Union, where nomination for the Top Service Award was achieved. Sophia's foundational work began in customer service roles at Frank's Ice Cream and Moe's Southwest Grill and is supported by a Bachelor of Science in Business Economics from SUNY Oneonta.