Alexis Trichet has extensive experience in strategic marketing and customer insights, primarily with Orange since 2004, where roles have included VP Strategy, Data and Consumer Insight, VP Anticipation & Customer Knowledge, and VP Customer Experience. Responsibilities have encompassed strategic planning, customer experience transformation, and leading expansive teams exceeding 200 professionals in data analytics and customer insights. Notable achievements include driving significant revenue transformations and spearheading the integration of customer insights within agile frameworks. Prior experience includes a senior associate consultant role at Strategy& with a focus on telecommunications, contributing to key projects such as the turnaround of NextiraOne and the redesign of customer care for Orange France. Alexis Trichet holds a degree from HEC Paris.
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