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Jacob Wallace has had a varied work experience. In 2020, they were a Recruitment Manager at Orange Tree Staffing, LLC, where they delivered clients exceptional services by facilitating marketing initiatives on time and adhering to needs, conducted background checks and drug screenings, and facilitated daily interviews with potential candidates. Jacob also held the role of Recruitment Specialist at the same company. In 2018, they were a Supervisor at Moe's Southwest Grill, where they oversaw all operations to ensure equipment functionality complies with company policies and procedures, increased operational efficiency by implementing process improvements, and leveraged cross-functional leadership and collaboration skills. In 2017, they were a Sales Associate at United World Soccer, where they leveraged company products and services knowledge to educate customers on promotions and generate continuous sales, adhered to visual merchandising policies and procedures, and provided customers with exceptional service.

Jacob Wallace attended the University of Central Florida from 2018 to 2022, graduating with a Bachelor of Science in Business Administration with a major in Marketing. Jacob also obtained a Customer Experience: Service Blueprinting certification from LinkedIn in March of 2022, an Aristotle Signals: Stocks certification from AMU University in 2021, and a Notary Public certification from the State of Florida in July of 2021.