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Marie Lockhart possesses extensive experience in technical support and customer care within the technology and gaming industries. Currently serving as Senior Director of Global Support at Oracle CX Service, Marie has previously held key roles such as Senior Director of Global Product Support for Oracle Service Cloud and Director of Oracle RightNow Technical Support. Prior experience includes managerial positions at RightNow, Ion Storm, and Electronic Arts, where roles spanned QA management, customer service, and development coordination for notable projects like Ultima Online. Marie's educational background includes studies in General Studies at Montana State University Billings and attendance at The University of Texas at Austin.