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Ester C. is a seasoned professional in customer experience and design, currently serving as the Customer Experience Team Leader at ORAC nv since November 2021. In this role, Ester C. focuses on data management and customer acquisition while leading the NPS implementation and enhancing customer service. Prior to this, Ester C. held various positions including Sales Team Coordinator and Customer Service Designer at ORAC nv, overseeing sales strategies and customer service improvement. Experience also includes roles such as Visual Designer at Verve Events International, 3D & Product Designer at Decorative Events & Exhibitions, and Graphic Designer positions at multiple companies. Ester C. holds degrees in Interior & Spatial Design from the University of the Arts London and in Interior Design from ESDAP, along with other relevant educational qualifications in the arts and design fields.