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Andrew A. is an experienced IT Support Analyst currently providing deskside and remote support at Opus Talent Solutions since November 2022. Previous roles include serving as a VIP Support Analyst at Dentsu Aegis Network, where support was provided to over 250 VIPs globally, and as an IT Support Technician at Tenon FM, managing technical assistance in the London office. Andrew A. began the career path as an Access Field Engineer at Virgin Media, focusing on service repairs and installations, and has held various positions ranging from safety steward at Chelsea Football Club to an apprentice IT Support Technician at RM Education, showcasing a diverse background in both technical support and customer service.