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Joseph C. is a seasoned Cyber Security Specialist currently employed at Opus Fund Services since March 2020, previously serving as an IT Security Specialist. Prior to this, Joseph held the role of IT Helpdesk Coordinator at CVHCare Home Health from November 2016 to February 2020, where responsibilities included developing and managing the company's helpdesk portal for over 200 employees, achieving a satisfaction rating exceeding 95%. Joseph's earlier experience includes an IT Helpdesk/Technician Internship at the Port of Oakland in 2016, which involved hardware and software maintenance, as well as assisting with the deployment of new ticketing software. Joseph's background also includes extensive experience in the cosmetology field, having worked as a licensed cosmetologist and salon owner from 2008 to 2016. Educational qualifications consist of a Certificate of Training as an Information Technology/Network Specialist from the Computer Technologies Program and a Certified Cosmetologist degree from Paul Mitchell The School.