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Lauren (Willard) Hackenberg is an experienced healthcare professional with a robust background in pharmacy and provider capabilities. Currently serving as Senior Director of Provider Capabilities and Senior Director of EMR Engagement, Provider Marketing at Optum, Lauren has previously held key positions at UnitedHealth Group, including Director of Pharmacy and Manager of Clinical Pharmacy. Additional experience includes roles as Clinical Pharmacist-Formulary Management at UnitedHealth Group and Master Drug Library Consultant-IV Medication Infusion Therapy Specialist at Baxter International Inc. Lauren began their career as a Clinical Pharmacist at Penn Medicine (University of Pennsylvania Health System), building a strong foundation in clinical pharmacy practice.