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Faizan Usman is an experienced Area Technical Manager at Optixfiber since May 2018, specializing in network security, GPON technology, FTTH technology, NMS, and ONT testing. Previous experience includes working as a Technical Support Engineer at Fiberlink Pvt. Ltd. from 2017 to May 2018, where responsibilities involved hardware and software configuration, network troubleshooting, and client support. Faizan began a career as a Technical Support Intern at ibex in early 2016, providing customer support and troubleshooting. Educational qualifications include a Bachelor's in Computer Science from Iqra University, a CCNA certification from Cisco Networking Academy, and an Intermediate in Pre-Engineering from DJ Sindh Government Science College, along with Matriculation in Computer Science from Metropolis Academy.