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Hugo A. has a diverse work experience spanning various industries and roles. In 2019, they joined Optium Capital, LLC as an Acquisitions Director. Prior to that, they worked as a Talent Manager at Eternal Spring Artists starting in 2016. From 2017 to 2019, they served as a Collections & Recovery Specialist at Bank of America. In 2018, they briefly worked as a Producer for Quantum Arc Media. Hugo A. also worked at Wells Fargo for several years in different positions, including Global Banking Relationship Associate, Treasury Service Associate, Loan Doc Specialist, Phone Banker Coach, Premier Banker, and Phone Banker. Additionally, they have worked in the entertainment industry, with roles as an actor in films such as Sandy Wexler and Jason Bourne, and as an Assistant to Producer on the TV show Antiques Roadshow. Hugo also worked as a Production Assistant for Comedy Central's Last Laugh '06 TV movie.

Hugo A. has a Bachelor of Arts degree in Radio-TV-Film with a minor in American Studies from California State University, Fullerton. Hugo obtained this degree in 2013. Additionally, they have a Customer Service Certification Level II (CCSP) from Rockhurst University, though the specific month of obtaining this certification is unknown.