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Razel Santos-Atienza is a seasoned professional in technical support and services, currently serving as the Singapore Support Team Lead at Options Technology since June 2017. Prior experience includes a role as a Technical Analyst at System Operator of Northern Ireland Ltd from July 2015 to August 2016, where responsibilities included managing user queries and overseeing data center operations. Razel Santos-Atienza holds a Bachelor of Engineering (BEng) degree in Computer Science from Queen's University Belfast, earned between 2013 and 2017.