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Amy McConville is a Technical Support Engineer at Options Technology since September 2022, leveraging a strong background in technology and customer service. Previous roles include serving as a Leisure Attendant with Armagh City, Banbridge and Craigavon Borough Council from December 2016 to September 2022, where teamwork and punctuality were critical. During an Industrial Placement as a Business Analyst at Deloitte Digital from February 2021 to September 2021, Amy facilitated meetings and contributed to the service design and transition of digital software. Earlier experience includes working as a Retail Sales Assistant at The United Colours Of Benetton in 2016, focusing on customer service and store maintenance. Amy holds a Bachelor of Science degree in Computer Science from Queen's University Belfast, obtained in 2022, and completed A-Levels at Southern Regional College Armagh from 2016 to 2018.