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Rhonda Way has extensive experience in the healthcare industry, specializing in patient relations and experience. With a Master of Business Administration and a background in Sociology and Psychology, Rhonda has held various roles such as Director of Patient Relations and Experience, Quality Improvement Coordinator, Community Support Specialist, Patient Experience Manager, and Patient Experience Coordinator across multiple healthcare organizations. Rhonda's expertise includes managing patient complaints, improving service delivery systems, and developing strategic plans to enhance patient satisfaction and overall care quality.