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Kyle LaBarre is an experienced Situation Manager at Optimizely, specializing in Major Incident and Problem Management since February 2022. Previously, Kyle served as the Major Incident & Problem Manager at COUNTRY Financial®, where responsibilities included incident resolution, process ownership, and executive communication. Kyle's background includes roles as Business Systems Consultant at Wells Fargo, Incident Manager at MoneyGram International, and various technical support positions at Medtronic and Thomson Reuters. Kyle holds a Bachelor's Degree in Public Relations from Saint Mary's University of Minnesota, enhancing expertise in communication and process improvement within the IT landscape.